Retail | Solvio

Deliver compelling and connected experiences

CXOs in retail must understand evolving consumer demands for measurable business outcomes such as growth, operational excellence, cost savings, and innovation. To achieve this, they must continuously review and pivot their operating models to remain competitive and agile.

At Solvio, we understand the challenges faced by retailers and provide purpose-driven Salesforce solutions to embrace continuous reinvention. We specialize in creating customer-centric capabilities that redefine retail excellence. Unlocking the full power of Salesforce, we enable businesses to streamline their operations, enhance customer engagement, and boost profitability.

Our retail services include a comprehensive suite of Salesforce solutions that tie data, marketing, commerce, and service to meet new demands and drive revenue up.

What we offer

Advisory and Transformation

Build robust, executable, and future-proof roadmaps—so our clients know exactly what to do next, how to transform, and where to scale and grow.

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Digital Engineering and Experience

Offer the enterprises state-of-the art solutions in the CRM, CX and digital commerce fields.

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Innovation and Automation

Build a long-term vision, architect the adaptable solutions, and ensure a competitive advantage for sustainable future.

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Cloud Services

Accelerate and scale migration to the cloud to improve agility, minimize cost, and enhance CX.

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Acceleration Services

Support our clients' mission-critical applications and solutions and strengthen their ability to evolve at speed of agility.

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Key outcomes delivered

Better targeted marketing, engaging experience, and faster service

Improve sales and service operations with actionable data

Maintain consistency to build a strong and loyal customer base

Success stories

Developed user-friendly CRM dashboards for a leading medical engineering company

Using Salesforce, Solvio has developed user-friendly dashboards for a leading medical engineering products provider. This ensures that complicated, time-consuming processes can be handled by automation so that the company can focus on building relationships with their customers.

Streamlined lead management for an insurance services provider

Solvio implemented an improved lead management service for the Middle East’s leading insurance provider. Salesforce was used to collate and distribute potential leads from sources including Facebook (Meta), LinkedIn, webforms, etc. Then, it was utilized to automate lead conversion.

Implementing a sales module to augment administrative functioning

Wealth Dynamics, a resource center that comes under the Ed-Tech umbrella of Genius Group, recently set up a Sales Module and redefined their administrative operations. Solvio integrated Salesforce in the educational industry to seamlessly manage, analyze, and update marketing, partners, and accounts. This allows for more user interaction and, therefore, satisfaction while using the domain.

Enhancing business efficiency for a luxury property developer

Solvio employed Salesforce to improve user experience and functionalities for a leading luxury property developer in the UK and Middle East. We facilitated the seamless transition from the Oracle database to Salesforce, improving UI and operations.

Enhancing learning experience using customized service cloud functions

Using Service Cloud, Solvio has enhanced both user and operational experience for the e-learning giant, Rosetta Stone. For this particular obstacle, we employed Service Cloud, which allowed us to customize the support portal according to the client’s needs.

Efficiency overhaul for a US-based fleet management solutions company

Solvio maximized operational efficiency by integrating Salesforce for a major US-based fleet management solutions company.

Seamless integration of Sitecore CMS with Salesforce for a global manufacturing giant

Solvio connected Sitecore CMS with Salesforce to ensure seamless integration and maximum efficiency for a global electronics manufacturing company. Through this integration, we created several opportunities to optimize sales processes, improve customer satisfaction, and maximize operational efficiency.

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